Policies & Procedures

poncacity.net/poncacityweb.com has a strict Anti-Spam/UCE Policy.

 

Unsolicited E-mail Policy

Unsolicited e-mail or "spam" originating from a Hosting Plan or Server account or associated with one of your Server accounts is not tolerated. This INCLUDES any e-mail that promotes web sites hosted on a Server account but is sent from an e-mail address not associated with that account.

 

Section 9 of the Hosting/Server Agreement is included for your review:

9.2   Unsolicited Electronic Mail. You are expressly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, information announcements, and political tracts. Such material may only be sent to those who have specifically requested it. Malicious or threatening email is also prohibited. Although we will make reasonable efforts to alert you to such activities and allow you an opportunity to cure them within a 12-hour period after discovery, we reserve the right to immediately deactivate your use of our service if we discover such activity. Further, you agree to indemnify and hold us harmless from any claim resulting from your use or distribution of electronic mail services through the service provided through this Agreement.

After the first violation of this policy, we will give a warning to the poncacity.net/poncacityweb.com client. Clients are responsible to forward any warnings we give concerning unsolicited e-mail to their partners/assistances that send unsolicited e-mail. After the second violation, the Server will be disabled without warning and the account may be terminated.

Clients should make this policy clear to their partners/assistances BEFORE they order a Server. Please realize that if you have a sub-hosted site on a single Server, disabling of a single Server will affect all sub-hosted sites on that Server. Therefore, it is imperative that poncacity.net/poncacityweb.com client make this clear and seek to enforce any infractions to this Policy immediately.

 

We believe strongly in promoting "netiquette", or proper use of the Internet. A strong anti-spamming policy will benefit both you and your customers.

abuse@poncacity.net/poncacityweb.com